"The location is great, night market just infront of hotel entrance. Room is clean, aircon not really work well, informed hotel and they got it fixed the next day. Lobby is dark, we were back to hotel around 9pm and its all dark, to save cost maybe. Overall ok, plenty of restaurants and convenient store around."
"The overall is great , walking distance to a few massage and spa shop , got room service and the food is nice , breakfast variety is quite a lot , and the room is spacious"
"Physical aspect of the property is beautiful and relaxing (lawns, pool, beach and restaurant). However, they don’t have intercom in the rooms so nobody would call if they need anything - secondly, warm water is not available all the time. Thirdly, they have this huge resort and don’t have iron&stand. It’s doesn’t cast much, so it could be carelessness to invest to small things to make the stay better or they want you to pay the laundry to even press the shirt - even 2 star places have irons&stands. Food on their restaurant is very average, not value for money (taste-wise as well as portionsize-wise). Picture is added to show the only good thing in this place / I’d suggest booking 1-2 days max here"
Very Good
133 reviews
9.2/10
1 night
From S$ 37
Check Availability
You may prefer
Phu Quoc Island Hotels With BreakfastPhu Quoc Island Hotels With Twin RoomPhu Quoc Island Hotels With 1 Double BedPhu Quoc Island Hotels With Swimming PoolPhu Quoc Island Hotels With Free Cancellation
"The room that they assigned to us was wonderful! Walked a few stairs down and we had the beach and we had a beautiful view of the ocean from the bed. A few cons were that we ordered for a bucket of ice and they charged us 50K vietnamese dong, we obviously thought it was free of charge so we were startled by this kind of service. Also, the staff had an attitude that they didn’t seem to talk or accommodate you, they seemed forced to be there and try to smile forcefully. It wasn’t a pleasant experience to ask for things or questions. When you pay for something like this you do expect everything to be top notch. The sunset restaurant’s menu had a 30% surcharge during Chinese New Year, and the fish and chips was literally fish fingers instead of a fried cod, so we were shocked. Also the location is quite a walk from other nearby restaurants, so if you want to get around, you have to rent a bike or call a grab."
"The room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic
Facilities
Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay
swimming pool and beach
There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose
breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend
Hotel provides airport pickup and the staff is friendly and helpful.
The price is higher than other local brands, and you can see the difference from the service quality.
One more thing, the night market is just opposite to the hotel and this one is clean and tidy.
Definitely i will stay in this hotel again"
"pros
wide pool
(complimentary) shuttle bus to the city center, airport pickup and drop
(complimentary) many entertained programs
(complimentary) bike and kayak, sup board rental
english
cons
There was a wedding ceremony on the Tuesday night at the hotel beach, I had to hear super loud music till 9:30pm.
Their famous mango bingsu turned out it is not a must try. Shaved milk ice was too sweet and sticky (I guess it is made out of condensed milk which I don’t like personally) fresh mango in the market is the best in Phu quoc. You can buy more than 5kg mangos for 1 bingu price.
breakfast quality is slightly better than local hotel but it doesn’t meet international hotel standard. bread section was okay but they need to work on the menu for vegetarian, especially at the main meal like rice noodle.
This time I stayed 3 different hotels, generally I prefer more eco friendly resort like ocean bay. If I stay at the global franchise brand hotel, the Regent will be my choice."
"We spent five nights here, and definitely will comeback. First we arrived earlier than the check-in time so they gave us towel card to spend time at the pool and beach area their pool and beach area is amazing the private beach has enough space for everyone pool also huge with restaurants (they said we can also do the same thing after check out if we need wait for our flight time)
The breakfast was soooooo AMAZING so many options, my favorite there was their noodles bar with different kinds of noodles every morning I was there 🤩
I requested for high floor and I got the top floor 😍great view with the ocean and the forest 🌳 the room is spacious and clean, tub is huge and they got everything I needed.
Their chocolate hour is a bit busy but not too bad, everyone can enjoy.
The staff was helpful and friendly.
People sometimes complain about food options from the restaurant and how remote the hotel is, we have no problem with that we usually grab to eat and watch Netflix in the room, also there is a really good restaurant and convenience store at the main gate you can go back and forth with the buggy, for getting around the island we use grab and it really affordable 👍🏼"
"One of the highlights of our visit was the beautiful beach. The soft, white sand and crystal-clear waters were perfect for sunbathing and swimming. We spent hours lounging under the palm trees, soaking up the sun, and enjoying the serene atmosphere.
And let’s not forget the delicious food! The dining options were fantastic, with a variety of cuisines to choose from. Each meal was a culinary delight, and the fresh seafood was particularly noteworthy. Dining with a view of the ocean made every meal feel special."
"Superb facilities. Didn’t realise there was a mini waterpark when I made the booking, which is free for hotel guest. Buggy is quick to arrive when we request for it. Beach was nice and clean. Kids loved the big pool. Might be coming back in the near future👍"
"Excellent bungalow! Excellent family that runs this business! Excellent cafe with good prices and no problems for the gastrointestinal tract! Fresh seafood in the evenings with reasonable prices is cooked very tasty! There is an excellent store nearby with excellent prices! And a good exchange rate! Long Beach is 200 meters away! There is a hotel nearby for 100 dong, 2 sun loungers for the whole day and an umbrella! + at the hotel there are girls who are masseuses, I went many times with my wife for 200 dong, 1 hour of massage of the whole body with aloe! In the evening there is where to walk! You can go out into the city, you want to go left or right, there are many cafes and shops! King Kong is a 15-minute walk to the right of the hotel! I was there, the prices are a little higher than the described store, which is next to the hotel! The hotel includes breakfast, you can easily eat and do business, there is soup, omelets, fried eggs, they also give a delicious bun and tea or coffee! Oh yeah, I forgot, for every meal there is a bonus plate of fruit, usually watermelon + dragon fruit, sometimes bananas! We only ate there because we were afraid of gastrointestinal problems in the form of an upset stomach or poisoning!! I can safely recommend them! I will come again! Wait for Phu Quoc! P.S. We rested for 7 days, then went to Sunset Town, so there is nothing decent there in terms of food, everything is expensive and not tasty, we had to go to them for lunch and dinner by taxi!"
Very Good
21 reviews
9.3/10
1 night
From S$ 25
Check Availability
See All Hotels in Phu Quoc Island
Top 20 Premium Hotels in Phu Quoc Island
See all
Discover our curated selection of premium hotels in Phu Quoc Island for your next stay
Premier Residences Phu Quoc Emerald Bay Managed by Accor
Hotel near An Thoi, Phu Quoc Island
"Delicious breakfast""Great swimming pool"
Select dates to view prices
No.
17
8.8/10
660 reviews
Wyndham Grand Phu Quoc
Hotel near Ganh Dau, Phu Quoc Island
"Offers pick-up/drop-offs""Delicious breakfast"
Select dates to view prices
No.
18
8.6/10
638 reviews
Best Western Premier Sonasea Phu Quoc
Hotel near Duong To, Phu Quoc Island
"Great swimming pool""Delicious breakfast"
Select dates to view prices
No.
19
8.9/10
624 reviews
Novotel Phu Quoc Resort
Hotel near Duong To, Phu Quoc Island
"Delicious breakfast""Great swimming pool"
Select dates to view prices
No.
20
9.2/10
452 reviews
Dusit Princess Moonrise Beach Resort
Hotel near Duong To, Phu Quoc Island
"Great swimming pool""Delicious breakfast"
Select dates to view prices
Latest reviews for Phu Quoc Island hotels
See all
Find highly-rated hotels with real reviews and ratings to find the perfect stay!
9.3/10
Very Good
KKUENGood location and convenient to the Kiss Bridge, Cable car station as well as wandering around Sunset Town. Enjoy viewing firework show after dining at the hotel. However, room is not very spacious and no sofa (say two-seater) is available.
UUticaI was impressed by the infinity pool when I arrived at the hotel. We have booked a ocean view room which faced the ocean with a great view, the room is spacious. The staff at reception counters and restaurant were polite and pleasant. Food at restaurants were good. However, all our good impression was ruined by the arrangement on airport transfer. I did booked the airport transfer for my return flight before this trip, and confirmed to have 4 people via email. Unluckily, they had made a wrong estimation on the number of people for airport transfer, the shuttle bus was overbooked. My husband need to sit on a wooden chair though the transfer time was 15 mins only. I was wonder that such kind of mistake was made by a famous & luxury hotel group.
Hotel near Duong To, Phu Quoc Island 94.3% of visitors choose this area
Price per night fromS$ 176
9.1/10
EEvgeniya_MalFirst the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic.
The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok
AAathenBuffet and dinner in hotel with reasonable price , we stayed for 5 nights in both seawview and city view room with good environment. Tried massage in hotel , the staff are nice but I like Thai massage more as the staff is not so professional. Shuttle bus for transportation to or return from hotel is good. However, only 2bottles of water supplied everyday, charged if u want more bottle of water which is not so good experience.
CConradLOur families with young children stayed for 5 nights at this resort. The road outside the resort was flooded (probably due to poor drainage) so our taxi refused to drop us at the entrance and we had to walk through the bushes carrying our heavy suitcases to get into the hotel ourselves- terrible experience. But I suppose it wasn’t the hotel’s fault except that the flooding problem seems to be persistent throughout our stay.
Other than the above incident, the stay at this hotel was pleasant and staff was helpful and polite. However there were quite some ants inside our room and we had to keep the place very clean to avoid getting more ants. The renovation was nice and comfy and amenities quite new. Massage was good. Recommended overall.
CCurious Ape1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent”
2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox
3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office
4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then
5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge)
6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower
CCoey1241One of the best resorts I have ever stayed with.
Perfect view that facing the sea with clean private beach.
The swimming pool is one for the best one. We also like the high quality services provided by all the staff that always welcome us and make us feel home at Phu Quoc.
We were celebrating birthday for our mother and the hotel provided us with decoration and cake which surprised my mother.
One of the drawback is the hotel location doesn't have public transport. However, the grab is always available.
Really recommended for those who are planning to relax and get away from all the stress.
JJune Yoon YiEvery hotel has its advantages and disadvantages. Sometimes its disadvantages are its advantages, and sometimes its disadvantages are its disadvantages. Frequent visitors to this quiet hotel may be those who want to spend their quiet time together in a more relaxed and healthy space. In fact, the guests here are mostly couples, and it doesn't seem like there are many family travelers with children. Young or old couples without children seem to be the main customers, which for these couples looks like a more complete hotel. In contrast, the hotel near the amusement park in Phu Quoc has many family tourists with children. The hotel may actually be a boring place for children. However, it may be a great place for those who want to spend time quietly listening to the sounds of bugs in the woods, or for those who travel alone to enjoy loneliness and new friends. It is far from downtown, from amusement parks and from bus stops. But that's why there may be people who visit the resort. Rather than showing off its splendor, the resort has a solitary elegance.
Hotel near Duong Dong, Phu Quoc Island 5% of visitors choose this area
Price per night fromS$ 86
7.7/10
GGuest UserThe resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service.
It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional.
There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport.
All in all the resort could be great, but service needs to be improved.