Find Best Hotels in New York

"Very good rate I got and very good attention! Thank you We were going to have breakfast at Le Pain Quotidien on the same block."

"The hotel service is very good, the location is convenient, and the room is spacious."

"Great location….but that’s what you’re paying for. Check in was fast and the staff were welcoming and friendly. There are umbrellas to use in the rainy weather and the front concierge staff are happy and greet you nicely. The location is convenient- close to all main sites of NYC but just far away enough from the noise and bustle so you can have a peaceful night’s sleep. Air conditioning can be adjusted as our room got a little too cool for our comfort. The luxury king room high floor itself is disappointing. Quite a bit more in cost compared to a standard king room, the room doesn’t have any fabulous views or even a bathtub that can accommodate someone comfortably. One website advertises the luxury king rooms have a ‘spa bath’. This is fact is not true and incorrect. Room slippers are very nice and there are enough towels for 2 people. Pillows are too soft and the room furniture is tired-looking. Some peeling wallpaper as well indicating the need for a refit. For the money, there’s no breakfast either and if you wish to extend your checkout after 11am, it’s $100 for 1-3 hours. A bit rich, considering you’re better off getting a lounge pass at the airport or simply go for a walk around this amazing city. To compensate, there’s an awesome diner 50m from the hotel that serves fantastic breakfast, lunch and dinner. Bathroom products are lovely- Balmain and there’s only 1 bathrobe in the room, which I thought was strange, considering the booking was for 2 people. No minibar either… why is this?! I would stay again simply because of the location but I would not pay for the luxury king room high floor again, as it’s not worth the money. Keep the location but take a standard room."

"I love Arlo. I stay at Arlo pretty often. But this time was off. I came back to my room in the evening, they cleaned it, but they didn’t take out the trash from the terrace and it started the rain. And I didn’t have coffee capsules (pods) at all. I called to reception and girl was like oh do you have a coffee machine in your room I was like yes I do. And a guy came at 11pm and was cleaning the terrace."

"Excellent location within a short walk to almost every subway line. Unfortunately that means it can be a little loud, but it never woke me up. Incredibly friendly staff are always on hand, 24/7. The included breakfast is more than adequate; bagels, juice, yoghurt, pastries. The room has a good shower, comfy bed, and good TV with chromecast-ability."

"Twin room, okay. The rooms in New York are simple enough, with no computers or chairs. Sit on the floor. The cleaning staff are all Chinese, with good attitudes and serious work. The surrounding facilities are first-rate: banks, food, Mart, and mobile phone cards. Solved on foot. The surrounding area is full of various styles of food."

"Location, location, location! The main attraction is a prime location, which is equivalent to Nanjing West Road on the Bund in Shanghai. The room area is large on Fifth Avenue, but it is much smaller than the storefront and the front desk, and you may even miss it if you pass by. After moving in, you can go shopping in Times Square, overlook the night view of the Empire State Building, appreciate the giant Christmas tree in Rockefeller Plaza, and eat barbecue snacks in Korean Street. It is very convenient. The bathroom uses the famous French fragrance brand Diptyque. Glass bottled water is very environmentally friendly. When you call to order water, 5 bottles will be delivered in a large paper bag."

"Our best hotel in NYC - very satisfied with the people who work here and also the service.. I would like to stay here again and in other countries I always liked Westin but the recognition of the brand image has been better!! I give 6 stars out of 5!"

"I would rate the hotel adequately nice. However, a state of readiness of the room and the room's amenities (desk and a/c or heater) are in a poor state compared to the hotel's rate of $450 a night. When I got there, a wall-mounted/foldable desk was not in state for immediate use. I had to call a maintenance to do a quick computer work. If a check-in time is 16:00, I expect furnitures to be working. Overall, the room design is cute (somewhere between boutique and small studio room without a fridge). And, it is clean. However, beddings were lesser qualities that I expected to come from a $450 a night hotel. It is comparable to the ones from Holiday inn's or average hostels. They were thin also. Definitely bring pajamas if you are sensitive to cold. A heater here makes a noticeable vibration with bothering noise. I was too tired from waking up from it. But, it is quite a bother when you are just relaxing. Other than that I really like the overall design of the room and facilities that come with the room. However, quality of amenities are not really upto the standard of the rate of the hotel. Purely it is a business trip that prioritizes convenience in terms of location. I would not mind booking this place if I were to travel alone. However, for a couple, I would not since it is quite small. Overall, single traveler would like it but for a couple may be suffocating (double room)."

"The hotel is in an unbeatable location. There is a popular Italian restaurant, an ice cream shop, and a Starbucks downstairs. Across the street is the high-end Lincoln Center. A few minutes' walk will take you to banks, breakfast shops, and Target. It is also very close to Columbus Circle, and you can take the subway to various attractions. However, except for the lobby, the hotel looks like a high-end hotel. The decoration style of the corridor is weird, the room area is small, and the facilities are so simple that it is only at the level of home. Details include: the bathroom is so small that only one person can stand; there are no glasses in the room, whether it is drinking water or brushing teeth, they are all disposable paper cups. Fortunately, most of the time I walk in the city and just go back to the hotel to sleep. Anyway, I will not choose this hotel again next time."