Pristine Hotel

The staff is friendly and communicates effectively in both English and Chinese. The location is convenient, near shopping malls and cultural landmarks. Guests enjoyed comfortable rooms and quality amenities.

Pro: convenient location right across shopping malls. Good sized room and bathroom, staff are very helpful and accommodating. There's a Chinese restaurant and they are open until very late at night. You can also get a Chinese massage. Housekeeping cleaned up almost daily. Con: most customers smoke so it sometimes smells like cigarette smoke even in the room. The room could have used a deep cleaning as the floors looked clean but weren't in reality. The floor tiles design camouflaged dirt so well that if you walk around barefoot, your soles will look black in no time. (Good they provide room slippers) If you're sensitive to noise, the weekends will probably bother you as there's a KTV in the building and we could hear it in our room on the 8th floor. There were also construction sounds throughout our stay.

Firstly, I must commend the front office staff and security guards for their exceptional friendliness, approachability, and willingness to assist guests. Their professionalism greatly enhanced my experience during my stay. However, I would like to address an issue that slightly affected my overall satisfaction. There was noticeable noise disturbance during the night, extending until dawn. This impacted my ability to rest comfortably during my stay. I understand that managing noise levels can be challenging, and I appreciate your attention to ensuring all guests have a pleasant experience. Perhaps there are measures that could be explored to mitigate noise disruptions in the future.