The Pacific Sutera Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kota Kinabalu
The Pacific Sutera Hotel
The Pacific Sutera Hotel, 1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah 88100, Malaysia
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Last booked 1 hr ago
Highlights
Superb views
Varied breakfast
Lots to do
Free parkingAmenities
Outdoor swimming pool
Children's Pool
Sunbathing Area
Snorkeling
Water Slide
Spa
Billiards Room
Golf Course
All Amenities
Property Description
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.
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8.6/10
Very GoodBeautiful place, awesome view and friendly staffs.
All 1,041 Reviews
Surroundings
Airport: Kota Kinabalu International Airport
(6.7km)
Train: Tanjung Aru Railway Station
(7.0km)
Train: Kinarut Railway Station
(17.6km)
Landmarks: Sutera Harbour Marina Jetty Counter Booth 2
(220m)
Landmarks: North Borneo Cruises
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Pacific Deluxe King Room + Sutera Mantanani Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
4
Pacific Deluxe King Room + Sutera Mantanani Premium Chalet
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
5
Junior Suite
1 King bed
75-83m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Premium Sea View Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
6
Premium Sea View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
4
Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
5
Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
6
Executive Suite
1 King bed
105m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
6
Premium Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
5
Deluxe Sea View Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
6
Family Room
1 King bed and 2 Single bed
67-75m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
5
Premium King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
10
Deluxe Sea View King Room
1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
7
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Deluxe King Room
1 King bed
32m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
1041 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.4
- Location9
- Service8.2
Average for similar properties in Kota Kinabalu
AI Summary
Conveniently located near the airport and city center, with easy access to amenities. Spacious family rooms offer golf course and airplane views. Exceptionally friendly and attentive staff provide top-notch service.
Roxiep
June 9, 2025
The hotel is only 5 minutes from the city centre and easily accessible using grab mostly. The room is spacious and comfortable. The breakfast is good and got many choices such as plain/chicken porridge, breads, soup and salads. But better go down early as there is so many visitors.
Lea J.
June 1, 2025
First, all the check in counters were open but still the check in queue was long. I was queued for almost 1 hour just to check in. Need to better system in check-in.
Second, hotel policies stated no outside food. If guest order food outside, food rider only able to delivered until guardhouse and guest need to walk out and take the food themselves. To minimize the hassle, we opt for in-room dining for our 2 nights stay. First night was good. Second night some of the menu are OOS such as pizza and even mushroom soup.
Third, another incident on our 2nd night, fire alarm was rang on 12+am. Lift was unable to use as well and fire symbol was shown on the lift panel. Guests started panicked and going down using stairs. Me and my family (along with my 7months pregnant sister) decided to go down to lobby using stairs, since there are no staff was seen to inform us what has happened. Once we reached lobby, only there is a staff informed is a false alarm. For this kind of situation, staff should be act faster since its related with safety.
Other than that, we've enjoyed the view from our room, the facilities that are offered. We're enjoyed the pizza on our first night, thats why we want to repeat on 2nd night and too bad its not available. Sutera Harbour is one of the well known resort in Kota Kinabalu, a place to catch good sunset view, and I hope they're able to improve their services and better safety/security.
Kien Yueng
June 10, 2025
Very clean room and the hotel staff are very helpful. The most disappointing thing about the hotel is lack of breakfast choices .
Guest User
June 1, 2025
I was really impressed with the room and services. Friendly staff from the receptionist, kitchen and Housekeeper. Salutes. Im sorry that I accidentally broke the glass. The Housekeeping and kitchen staff took care of it very well . God bless. Keep up the good work. Who ever attended to my room 206 on 23/5 please give them an excellence service
Anonymous User
June 4, 2025
Great view with a variety type of breakfast . I enjoyed every moment here , the most recommended place to stay for newlyweds 🫶🏻 . Best place for honeymoon also 🥰🥰
Mario-ferrarello
May 4, 2025
There are not many resorts in the mainland. It’s a good compromise for balance a bit of everything. Going to downtown, visit remote places, and his land hopping.
The sunset is nice for the hotel.
A key point is that you can use this hotel facility + the sport center facilities + the Magellan hotel facilities.
Downside.
U can’t order food with Grab, as you will need to walk about 10-12 minutes to go take it down the road to the guard spot (third photo).
What it could be improved:
1. The SPA price is out of range.
2. Family Night time activities.
The only activity/bar is on the top floor which doesn’t allow kid below 18 YO.
Oleksandr
April 24, 2025
Very good location! Private beach. Golf club. Reasonable price. Surely will stay here during next trip to Kota Kinabalu.
Kendra
April 25, 2025
The location is good , near the airport and easy for transportation. Many facilties like spa, gym ,swimming pool and beach, provide snorkeling activities. Enjoy the stay here. But for the room service, if they can top out those daily essentials by putting it in front of the door in case they can not enter the room for room service.
The sunset view there is stunning!
Services & Amenities
Popular Amenities for Beach Trips
Outdoor swimming pool
Children's Pool
Sunbathing Area
Snorkeling
Water Slide
Spa
Additional charge
Billiards Room
Golf Course
Bowling Alley
Taxi booking service
Bar
Luggage Storage
Public parking
Free
Babysitting Services
Additional charge
Fitness Room
Car Rental
Meeting Room
Additional charge
Wi-Fi in Public Areas
Free
Children's Playground
Exclusive Beach Area
Sauna
Multi-Function Room
Massage Room
Business Center
Squash Court
Table Tennis Room
Tour/Ticket Service
Restaurant
Tennis Court
KTV
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Currency Exchange
24-Hour Front Desk
Outdoor swimming pool
Spa
Bar
Fitness Room
Meeting Room
Children's Playground
Exclusive Beach Area
Multi-Function Room
Restaurant
Restaurant
BREEZE BEACH CLUB
Cuisine: Latin
Business hours: [Mon - Sun] 11:00-23:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Shuttle Bus Service
Additional charge
Car Rental
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Postal Service
Wedding Service
Multi-Function Room
Business Center
Fax/Copying Service
Additional charge
Front Desk Services
Luggage Storage
Porter/Bellhop
Express Check-In and Check-Out
Front Desk Safe
Wake-Up Call
VIP Check-In Service
Tour/Ticket Service
Concierge Service
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Chinese (Mandarin)
Indonesian
Malay
Food & Drink
Lobby Bar
Bar
Kiosk/ Convenience Store
Room Service
Public Areas
Chinese Instructions
Smoking Area
Public Audio System
Garden
Elevator
Shopping Mall
Central Ventilation System
ATM
Health & Wellness
Sunbathing Area
Snorkeling
Spa
Additional charge
Billiards Room
Golf Course
Bowling Alley
Fitness Room
Sauna
Massage Room
Hairdressing and Beauty Center
Squash Court
Table Tennis Room
Tennis Court
Activities
Water Slide
Exclusive Beach Area
Game Room
KTV
Cleaning Services
Laundry Service (Off-Site)
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Facilities for Children
Children's Pool
Babysitting Services
Additional charge
Children's Meals Available
Children's Playground
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Security Personnel
Access Control System
First-Aid Kit
Fire Extinguisher
Security Alarm
CCTV In Public Areas
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | MYR 180.00 (approx. S$ 54.64) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 6 years old and under | Free |
Children 7–12 years old | MYR 40.00 (approx. S$ 12.15) per person |
Children 13–17 years old | MYR 80.00 (approx. S$ 24.29) per person |
Adult | Buffet:MYR 80.00 (approx. S$ 24.29) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. S$ 60.71) per night.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2014
- Number of Rooms: 500
Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera. Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite from the grocery/convenience store, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
The Guest including Minors(below 18 years of age) agrees to assume all risks associated with the boat travel to and from the Resort, and/or for participating in the activities at the Resort and/or patronizing the Resort, and shall release the Resort and/or its Company including its officers and/or employees from all and any loss, damages, liability, claims, demands, costs, expenses, personal injury or death, howsoever caused.
"The above terms and conditions are governed by the laws of Malaysia. In making this booking, the guest agrees to submit to the jurisdiction of the courts in Malaysia at Kota Kinabalu, Sabah, Malaysia.